Havendijk Hotel respects your personal data and ensures that the personal information provided to us or otherwise obtained by us is kept confidential. Personal data refers to any information about a person. Data that indirectly says something about someone is also personal data. The following implements the information obligation laid down in the GDPR to the data subject(s) whose personal data Havendijk Hotel processes.

Controller and communication

Havendijk Hotel processes personal data in order to offer services, improve services and communicate personally with you as a data subject. To evaluate our services, Havendijk Hotel often engages a third party. You as the person involved can choose to participate in this and to leave your personal data behind. You can also register to receive a newsletter or other forms of communication from Havendijk Hotel.

Purpose of processing personal data

Havendijk Hotel processes the personal data mentioned below exclusively for the purposes mentioned below:

• the processing of bookings
• analytical purposes, to improve use of the website
• compliance with our legal and regulatory obligations.
• marketing and communication activities.
• recruitment and selection.

What personal data are processed?

Havendijk Hotel processes the following (types or categories) of personal data for the purpose of providing the service or provided by the data subject on his/her own initiative:

• Name
• Address
• Phone number
• Mail address
• Payment data
• Website behaviour

The aforementioned personal data are processed by Havendijk Hotel because they have been provided by you as a data subject on your own initiative, have been obtained in the context of the provision of services, have been made known to us by third parties, including other parties, or have become known through public sources.

Basis for processing personal data

Havendijk Hotel processes the aforementioned personal data exclusively on the basis of the following grounds as referred to in Article 6 of the GDPR:

• legal obligation
• execution of an agreement
• consent obtained from data subject(s)
• legitimate interest

Sharing personal data with third parties

Havendijk Hotel only shares your personal data with third parties to the extent necessary for the provision of services in accordance with the aforementioned purposes. This includes, for example, the observation of the practice by another lawyer, the performance of an expert investigation or the engagement of another third party on behalf of and at the instruction of Havendijk Hotel, such as an IT supplier, but also the provision of your personal data in connection with (legal) proceedings or correspondence with the other party.

In addition, Havendijk Hotel may provide personal data to a third party, such as a supervisory authority or another authority vested with public authority, to the extent that there is a legal obligation to do so.

A processing agreement will be concluded with the third party that processes your personal data on behalf of and on the instructions of Havendijk Hotel, whereby that third party is also obliged to comply with the GDPR. Third parties engaged by Havendijk Hotel, which offer services as processors, are themselves responsible for the (further) processing of your personal data in compliance with the GDPR. This could include an accountant, notary, other third party engaged for the purpose of a second opinion or expert report.

Protection of personal data

Havendijk Hotel attaches great value to the security and protection of your personal data and, taking into account the state of the art, ensures appropriate technical and organizational measures to guarantee a security level appropriate to the risk. In case Havendijk Hotel makes use of services of third parties, such as an IT-supplier, Havendijk Hotel will, in the context of the protection of personal data, lay down agreements on adequate security measures in a processor's agreement.

Retention period personal data

Havendijk Hotel does not retain personal data that is processed for longer than is necessary for the aforementioned purposes of data processing or is required under laws and regulations.

Privacy rights of data subjects

You can send a request for inspection, correction, restriction, opposition, transferability of data, deletion of your personal data or withdrawal of previously given consent using the contact details below. You will receive further notice from us within four weeks of receiving your request.

There may be circumstances in which Havendijk Hotel cannot or cannot fully comply with your request as a data subject. This includes, for example, the duty of secrecy of lawyers and statutory retention periods.

Your requests as referred to above should be addressed to:

Havendijk Hotel attn. management. Havendijk 1001, 3114 EL Schiedam, the Netherlands.
We will reply within a few working days. For urgent questions you can reach Havendijk Hotel by phone at: +31 (0)10 360 2222

For clarification purposes, the rights of data subjects include:

• right to information (receipt of privacy statement)
• right of inspection (with the exception of personal notes of the controller)
• right to correction, completion, deletion or blocking (only of factual data)
• right to object
• right to data portability
• right to oblivion
• right to restriction of processing of personal data
• right to withdraw previously given consent.

In order to make sure that we provide the relevant personal data to the right person on the basis of your request, we ask you to submit a copy of a valid passport, driver's license or ID card with a protected passport photo and BSN number for verification purposes. Havendijk Hotel will only process requests that relate to your own personal data.

Use of social media

On the Havendijk Hotel website(s), (website), buttons (also called buttons) and/or links are included to promote or share web pages on social (media) networks or third party websites, such as Twitter, Linkedin or Facebook. Havendijk Hotel does not monitor and is not responsible for the processing of your personal data by and through such third parties. Your use of those media is therefore at your own risk. Before using those third party services, it is advisable to read the privacy statement of those third parties.

Statistics and cookies Havendijk Hotel maintains usage data of the website(s) for statistical purposes. The personal data collected this way are in principle anonymous and will not be sold by Havendijk Hotel to third parties.

In order to increase the ease of use of the Havendijk Hotel website(s), so-called 'cookies' are used. A cookie is a small text file that is placed on your computer, tablet or smartphone during your visit to the website(s) of Havendijk Hotel. You can refuse the use of these cookies at any time, although this may limit the functionality and ease of use of the website(s).

The Havendijk Hotel website uses cookies from Google Analytics to, in outline, track user behavior and general trends and obtain reports.This helps to improve the operation of the website(s).Google may provide this information to third parties if Google is legally required to do so or insofar as third parties process the information on Google's behalf.By using the Havendijk Hotel website(s), you consent to the processing of the information by Google in the manner and for the purposes set out above. Cookies are also placed by the use of buttons and/or links, as described above under 'Use of social media'.Havendijk Hotel has no influence on the placement and use of cookies by those third parties.

On the website of the Authority Consumer and Market (cookies) you can read more about cookies and how to block or remove them.

On the website(s), Havendijk Hotel offers a blog or forum that is freely accessible. All information posted on it can be read, collected and used by anyone, i.e. any third party. A request to remove personal data from a blog or forum can be submitted via the contact details under 'Privacy rights of data subjects'. Havendijk Hotel is in some cases unable to remove personal data from a blog or forum.

In a response to your aforementioned request, Havendijk Hotel will then indicate that it was not successful and also for what reason. In case you as a data subject post personal data via a third party application (via social media), that third party or the administrator of the application is the point of contact for such requests for removal or other privacy questions.

Late Check-in Information

ID request after 9:00 PM

For safety and legal registration purposes, we kindly ask you to send a copy of your ID by email if you expect to arrive after 9:00 PM.

Processing of personal data

Your data will be handled in accordance with the GDPR (General Data Protection Regulation):

• The copy will be used exclusively to verify your identity and comply with local guest registration laws;
• It will be stored securely;
• It will be deleted after check-in, unless required by law to be kept longer.

Identity and reservation

The name on the ID must match the name on the reservation. If this is not the case, or if a valid ID is not received, Havendijk Hotel reserves the right to:

• Refuse check-in;
• Cancel the reservation.

If the reservation is made by a third party (e.g. a company booking on behalf of an employee, travel agency or a person booking for a group), the ID must still match the person who will check in.
It is the booker’s responsibility to ensure that the actual guest’s information is shared with the hotel in advance. If this is not the case, the reservation may be declined or cancelled.

Cancellation and charges

• If the reservation is cancelled for the reasons above, a penalty of up to 100% of the total amount may apply, depending on the rate policy chosen at the time of booking.
• Please consult the cancellation terms of your reservation for full details.

By sending your ID you agree to this data handling procedure. Thank you for your understanding and cooperation.

Modification of privacy statement.

Havendijk Hotel has the right to change the content of this privacy statement at any time without prior notice. Adjustments to the privacy statement will be published on www.havendijkhotel.nl. Therefore, please consult our website(s) regularly.

Questions & Contact

If you have any questions or comments about the processing of your personal data and this privacy statement, please contact the management of Havendijk Hotel. You can email to: welcome@havendijkhotel.nl.

This privacy statement was adopted on 14-11-2022.